Terms and Conditions

IMPORTANT NOTE REGARDING WEBSITE CONTENT

Last Updated: January 13, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website, mobile messaging services, and any digital services provided by Southern California Concussion & Spine Center (“we,” “us,” “our,” or “Company”), including SMS text messaging and email communications (collectively, the “Services”). By using our Services or opting in to receive communications from us, you agree to be bound by these Terms and our Privacy Policy.

Program Description

Southern California Concussion & Spine Center may send SMS text messages, emails, or other communications to users who choose to opt in. These communications may include:

Appointment confirmations and reminders
Service updates and alerts
Promotional offers and marketing information
Customer support messages

Message frequency may vary.

Consent to Receive Messages

By providing your mobile phone number and opting in, you confirm that you are at least eighteen (18) years of age and expressly authorize Southern California Concussion & Spine Center to send text messages to your mobile number for the purposes described above. You acknowledge that consent is not a condition of purchase.

You understand that message and data rates may apply for messages sent to you from us and messages you send in response.

Opt-Out / Unsubscribe

You can cancel the SMS service at any time. To opt out:

Text “STOP” to the shortcode or number from which you received messages.

After you send “STOP,” we will send a confirmation message and you will no longer receive SMS messages from us. Opting out does not affect other ways we may contact you (e.g., email) unless you unsubscribe from those separately.

If you previously opted out and want to rejoin, you can opt in again through the original enrollment method.

Help & Support

If you need assistance with the messaging program:

Text “HELP” to (949) 653-6777
Or contact us directly at:

Email: [email protected]

Phone: (949) 653-6777

Help support is available for questions related to message delivery, keywords, or technical issues.

Message Frequency and Rates

Message frequency may vary based on your interactions and service needs. Message and data rates may apply for any messages sent to or from your mobile device. For details on your text plan or data plan, contact your wireless provider.

Carrier Disclaimer

Mobile carriers are not liable for:

Delayed messages
Undelivered messages
Any costs or damages resulting from text messaging services

By using our SMS services, you agree that carriers are not responsible for these issues.

Privacy and Data Usage

Your use of our messaging services and the data we collect are subject to our Privacy Policy. You can view the full Privacy Policy here:

This includes details on how we collect, use, share, and protect your personal information.

Changes to These Terms

We may revise these Terms at any time. Updated Terms will be posted with a new Last Updated date. Continued use of our Services after any changes confirms your acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Southern California Concussion & Spine Center operates, without regard to conflicts of law principles.